Bean & Gone Cafe

Baileys coffee is nice. (Edit)Today i returned the first coffee ever in my life. No refund given. I was given a nice baileys coffee for 6.50 off i think it was the manager on other occasions, older more experienced lovely lady, always had nice coffee until 2 young, either under trained or scam artist young women, one short hair on the till and one with glasses hair tied in a bun ripped me off put a half shot of baileys, probably a quarter of the small americano sized white cups with coffee and the rest cream. I paid 6.50 for a cup of cream, explained (ive been a loyal customer, have a loyalty card and never had a problem until today) that ive been here regularly before and asked them to re do it properly like ive had previous trips to bean and gone. And i should have never went in today, young staff REALLY need training or to be stopped skimming to make up tips for themselfs. Rip off, lovely little cafe when run properly. Very dissappointed.

Cool little spot for a quick coffee or bite to eat before getting on the train. Good snacks and coffee.

I was with a group of friends, I didn’t order anything but everyone else did. I looked over at the workers, and they had their flashlights on their phones, it looked like they were both taking pictures, and smirking. They must have noticed me and stopped. I don’t appreciate how rude they were.

My daughter got an uncooked sausage roll from here. When she brought it to the attention of staff she was told that that’s was the way it was meant to be and refused to give her a refund. Needless to say she put it in the bin.

Unfortunately due to poorly fitted lids my coffee spilt down my chest causing a severe burn. I rang the coffee shop to inform them of what happened and I was told there was a problem with the lids. The lady I spoke to asked me to email her through a description of what happened so she could fill out an incident form. I did this the same day and sent pictures of the burn. A week later I have not received any reply to my email. I will most likely be left with a scar from the burn. If they knee there was a problem with the lids they should have informed customers.