| Restaurant | Burger King |
| The Address | 117 Kingsway, London WC2B 6PP, United Kingdom |
| Rating | 3.8 |
| Rated count | 1344 |
| Phone number | 020 7242 0971 |
| Price level | 2 |
| Website | https://locations.burgerking.co.uk/london/117-kingsway |
| working hours | Monday: 9:00 AM – 1:00 AM Tuesday: 9:00 AM – 1:00 AM Wednesday: 9:00 AM – 1:00 AM Thursday: 9:00 AM – 1:00 AM Friday: 9:00 AM – 2:00 AM Saturday: 9:00 AM – 2:00 AM Sunday: 9:00 AM – 1:00 AM |
About this restaurants :
Great service from Reaz today (who has excellent Italian, very useful in central London), both my peppercorn burgers came out perfect.
Could have some music though to help the ambience…
Could have some music though to help the ambience…
Came here 2 days ago on 25th January and after being on my feet all day I just needed something quick and settled for burger king as I was in the area there wasn’t much of a queue so ordered at the till and had attitude from the blunt male who served me as I noticed there would be chilli bites with my meal when I looked on my receipt I just wanted a burger and chips nothing else and asked whether I could have extra chips instead of chilli bites as I don’t like them he refused and then I was about to walk out having just paid for my food and absolutely knackered from sightseeing I just wanted some hot food to fill the spot and I practically had to beg for anything else except the bites and he gave in with a sigh “ok fine I’ll give you a a small portion of them” it was as though I was asking for a kidney
I didn’t like the way he responded all he had to do was swap one side for extra chips!
Food wasn’t served hot chips were bland and tasted as though they were reheated
He was stingy on the ketchup sachets aswell gave me 2 which is not enough imo that amount is barely a blob of sauce out of a bottle!
Had trouble trying to find a clean table upstairs where I sat and ate my food in a hurry as I didn’t feel welcome staying in there long
Would not recommend and will not be returning
Had better meals at burger king elsewhere
Lack of customer service skills is apparent here
I didn’t like the way he responded all he had to do was swap one side for extra chips!
Food wasn’t served hot chips were bland and tasted as though they were reheated
He was stingy on the ketchup sachets aswell gave me 2 which is not enough imo that amount is barely a blob of sauce out of a bottle!
Had trouble trying to find a clean table upstairs where I sat and ate my food in a hurry as I didn’t feel welcome staying in there long
Would not recommend and will not be returning
Had better meals at burger king elsewhere
Lack of customer service skills is apparent here
Amazing service by Abu and the team. I have eaten one of the best chicken royals. Bread fresh, good amount of mayo and lettuce. Visit this store, you will get amazed!!
Good clean BK across from Holborn tube.
Clean toilets – well done guys.
Ordering – had to use the screen which is not the most efficient or helpful especially if one has never used those, please bring back the human touch and tills! After much faffing around got my order in.
Very efficient service.
Food was good quality; lettuce was crunchy. Chicken royale was fine. Fries were crispy. No complaints.
Sat watching the people go by now with my drink, cheers lol
Clean toilets – well done guys.
Ordering – had to use the screen which is not the most efficient or helpful especially if one has never used those, please bring back the human touch and tills! After much faffing around got my order in.
Very efficient service.
Food was good quality; lettuce was crunchy. Chicken royale was fine. Fries were crispy. No complaints.
Sat watching the people go by now with my drink, cheers lol
Fatima was great, really nice and polite and wanted to help the customer. I would give 5 star if it wasn’t for Raj, who was clearly grumpy and not as accommodating, I asked him for a favour and he refused to help.. Fatima eventually helped and made my order perfect
