McDonald’s Quay Street

Having dined at McDonald’s Quay Street today 17/2/2024, my husband and I enjoyed the food and atmosphere there.

I placed an order of Kervin Frost Box 10pcs McNuggets Combo, showing my McDonald’s Loyalty Membership Code to the lovely Filipino lady staff; unfortunately, my loyalty bonus points were somehow not credited to my loyalty account. The lady staff apologised for forgetting t scan my loyalty membership number to the computer system and I asked if she could credit the bonus points back to my account. However, she replied to me that it’s not possible for crediting the bonus points to my account.

Anyway, I have uploaded my issue to McDonald’s apps Customer Service Team and hopefully the staff there can reply to me and take some remedies on this innocent mistake made by their staff.

Be careful of double checking if the staff there will scan your loyalty membership code before you pay for your order.

Yo these guys don’t tell you their cream machine is broken and they go ham on the serving of hot fudge on you’re Sunday. If the store manager/ line managers for the over night team give them some praise or a bonus 🙌 the second to last time I was there they seemed like they were having a ball but still efficient. Bless guys 🙏.

Coffee hit the spot!
Service was average, i had to prompt the guy to say good morning, and he just handed me my meal and said nothing.
If your in hospitality, manners are key.

My partner wanted to drop in here for a quick drive thru meal. Once we left found the orange juice tasted just really old and a fermented bleach taste. Called the store no one answered and called head office no answer there either . Hopefully no one gets food poisoning from this

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