Restaurant | The Patio Seafood |
The Address | 311 N Jackson St, Jacksonville, TX 75766, United States |
Rating | 4.2 |
Rated count | 557 |
Phone number | (903) 339-6193 |
Price level | |
Website | https://www.facebook.com/ThePatioJacksonville/ |
working hours | Monday: 11:00 AM – 9:00 PM Tuesday: 11:00 AM – 9:00 PM Wednesday: 11:00 AM – 9:00 PM Thursday: 11:00 AM – 9:00 PM Friday: 11:00 AM – 9:00 PM Saturday: 11:00 AM – 9:00 PM Sunday: 10:00 AM – 3:00 PM |
About this restaurants :
Worst experience ever…first time here and last.. we actually hate we chose this place. THE WAITER BROOKE WAS PROFESIONAL AS SHE COULD BE🥰…now…my husband and I ordered food when it was brought out my fish was rubbery and my husband porkchop tasted like chemical… we asked for a different dish the manager SAM said no we must pay…even though we did not eat the food.. they said pay or call the police🤨 so the police was called..SAM said we must pay half because we ordered the food..SAM was upset they were bout to close when we came and they cut all their grills off etc..all that could had been said was we are closing this is all we will be able to fix due to our grills being cut off..but no she was rude never came to the table to make the matter right 16.22 for food we didn’t eat even though we tried to compromise and pay for the salad we ate SAM said no.. BAD BUISNESS WE WILL NEVER GO BACK NOR RECOMMEND ANYONE TO GO
This is for the donut shop. I don’t know if they are the same owners as the restaurant . The customer service is horrid! I went last year and encountered a rude girl working the drive thru who literally rolled her eyes when I asked for an additional item. Have not been back in a year. Gave them a second chance and got the same girl. No greeting, no smile, yawning while I was giving my order. You would think being a locally owned business they would work hard at good customer service. That girl could care less about the business. I’m guessing she is family as service like that would not fly anywhere else. They will not get a third chance from me.
Every time me and my wife eat at The Patio, which is one of our favorite restaurants, the food has always been delicious. I usually order their mouth-watering Fried catfish that comes with a side of fresh homemade fries. The owner of this amazing restaurant happens to be really nice too! Highly recommend it.
I have to call this a 3.5… so I have rounded it down to 3 stars. The staff is good, not excellent. The food is good if you like primarily fried food. The seating and atmosphere is tepid at best. Not the cleanest restaurant around. The menu is very limited.
The Patio Seafood offers a delightful culinary experience with a diverse menu that showcases the freshest catches. From succulent shrimp to perfectly grilled fish, each dish is a testament to their commitment to quality. The inviting ambiance on the patio complements the seafood feast, creating a memorable dining atmosphere. Attentive staff enhance the overall dining experience. The Patio Seafood is a gem for seafood enthusiasts, providing a harmonious blend of flavors that will leave you craving more.