Wendy’s

This a very new and modern Wendy’s. It looks great and very clean. It always has great fast food, and we’ll be back again 💯. Keep it up and I’ll see you soon.

So I’m making this review strictly based on the lady who served me. She was sweet, kind, and made ordering a memorable experience. She greeted myself and my partner with a caring, yet professional manner. She was able to answer our questions about the food menu, her customer service skills were perfect. I wish I knew her name, but we went in on Sunday November 12, 2023 around 11am-12pm, she wore glasses. So if the managers see this, please let your employee know she’s doing an amazing job!

This place is going downhill fast, terrible management who doesn’t understand the concept of multitasking. People just standing around with a large line. The last time I was here before this experience random people were taking other people’s orders causing them to have to give away more food. I can’t.

Couldn’t get my order correct. Even after I said what I would like to the kitchen staff, it still wasn’t made correctly. What is so difficult about a bacon cheese burger wrapped in lettuce with only mustard and extra pickles on top? …and the attitude! You’d think I’d asked for white truffles and Paleta Iberico Bellota ham. Won’t be going back to this location. Perhaps order staff can do with some training from the folks at A & W.

My husband ordered and paid debit. He forgot to redeem his points. So he asked the young guy at the cashier for the Manager, and she did not even bother to come see us to explain! A young girl was that shifts Manager. I was told the Manager is Jason, but he asked this young lady. The point that it was too late to redeem the points after you made your payment, we understand. They could have voided it, and paid again. The lack of customer service on their part is shocking! Don’t eat there!