Heat

Horrible Friday night bartender “Enrique” was so rude and unprofessional. Yelling at other customers because they chose not to tip and telling the customer he only serves people who tip . Ruined the whole experience and vibes didn’t even want to order a drink from him so went to another server who was 10x better than him . He needs more training or to be let go because that kinda attitude won’t get him any tips in the near future.

Love this place, but my complaint is the front door ppl are dishonest. I paid $15 for 3 of us to get in and tipped $1, cuz I’m about to a ton inside, and front door didn’t really DO anything for me. As soon as we get inside, I get a notification that I was charged $18. Then 2 more notifications that I was charged $5 for “join in amusements” so they stole $12. Imagine if they did this to everyone that walks in….$$

It’s a great place to party and dance after hours but all they play is rave EDM music all night long I wish they can change it up.

Always plays great music, drink advice is quick and fast, staff is polite.

It was my first night in San Antonio, so I went to this bar as it was recommended. At first, good music was playing but it was kinda empty. After 2pm, it started getting busy once the other bars closed. I was standing at the bar and approached by another patron who was quite relentless. The bartender completely ignored us for about 20 minutes as he kept walking back and forth pretending to be busy, although not actually helping anyone. Meanwhile, I was being groped by this man next to me that I wanted nothing to do with. I tried to get the bartender’s attention finally succeeding after a gruesome 20 minutes, ordering an angel shot which I assumed would be universal bar code for help. However, that was not the case as the bartender merely informed me that alcohol sales had ceased for the night. Perhaps a more thorough training is required of Heat’s bartenders to understand when their patrons are being harassed and when to intervene because I felt completely unsafe. Quite honestly, if this bartender had even attempted to make eye contact in our general vicinity within these 20 minute he could have recognized that something was not right. Not a safe bar to go to