Information about Island Nightclub Patio Bar
Name | Island Nightclub Patio Bar |
The Address | 4170 S Service Rd, Burlington, ON L7L 4X5, Canada |
Rating | 2.6 |
Rated count | 79 |
Phone number | (437) 473-7731 |
Price level | |
Website | http://islandnightclub.com/ |
working hours | Monday: Closed Tuesday: Closed Wednesday: Closed Thursday: Closed Friday: 8:00 PM – 3:00 AM Saturday: 8:00 PM – 3:00 AM Sunday: Closed |
Island Nightclub Patio Bar location on the map :
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What do Island Nightclub Patio Bar visitors reviews this place?
There is a reason why this place has such bad ratings. Owner/management can’t own up to any issues with the place, they even go as low as lying and arguing back with customers. What a joke.
Went here with a group of 5 girls, we had pre ordered a booth for the night which was advertised (on Facebook) at 100$ including a bottle and free cover before 11pm.
We showed up around 10:40, went in and sat at our booth waited about 10 minutes with nobody coming up to us, we all decided to go to the bathroom. We came back sat down someone finally approached us at 11:03 we were told it was 2 bottle minimum at 200$ each which is not what was advertised. We decided that was way to expensive so we asked if we could leave the booth and have them re sell it without being charged (they already had our credit card information) they said that was not a problem.
Throughout the night My friends were getting drinks at the bar which they were being overcharged for, the bartenders would put the change on the counter and then grab it before you had the chance to pick it up. I was drinking water all night, which I was made to feel annoying for ordering.
After we had been told we would not be charged for the booth by 2 separate people, the next day my friend had a 200$ charge on her credit card(even though we did not use the booth and they did resell). When she called to dispute the chargers she was met with absolutely horrible customer service.
Will not return
When we arrived we were told that we would have to pay for cover, even after showing the earlier message indicating free cover. On top of that, once we got to our booth we were told that bottles would be $200, not $175 as stated earlier.
Just getting into the club with our group was a struggle, only to find that the interior was completely empty with barely any other patrons.
Our server was nice but was hard to find after we got our first two bottles. Staff continuously cleaned our booth removing our drinks while we were still drinking them.
Overall, staff were abrasive and soured our experience at this location. Music wasn’t that bad, but if you can afford to, I would highly recommend going to another club in the GTA.
Drinks are also way overpriced for what you get.
Good area to dance if you are with friends, however, anything that is the job of management or staff, don’t have high expectations.
Website doesn’t work for guestlist or booth reservations so there really aren’t any other options.
Looking at the responses from whoever is in charge of responding, I can see why the management is poor here. The person continues to belittle and talk down to everyone in a very unprofessional manner and only acknowledges the poor reviews.
EDIT: The nightclub has contacted me and I would like to correct my review. I did not know that the club called form an outside line that came up as “No Caller ID.” They sent a message and made me aware of this.