The Atlantic

Staff were all lovely. Came for my partners 40th Birthday present and despite there being an issue which really dampened the night the Manager was very fair in dealing with the issue and experience as a whole. Lovely food and scenery. The waitresses were fantastic

Highly recommend the experience!
We overall had a great night with the food and service but it was a bit loud and express to be able to relax for an intended romantic evening for our wedding anniversary. But the food was very good (we had Kilpatrick oysters, squid ink and the Moreton bay bugs spaghettini pastas) and the waitress (from Holland) was fantastic!

Nestled in the heart of the Crown, Atlantic is renowned for its opulent ambiance and delicious seafood menu. On the recent evening of Thursday 21 September 2023, we celebrated our anniversary, ready to experience the restaurant’s famed gastronomic delights. However, we encountered such a lengthy delay that the experience left a sour taste in our mouths!

The lavishly decorated dining room spared no expense in creating a truly luxurious atmosphere. The dimly lit room was adorned with candlelit ornaments that cast a warm glow over the tables and it was the ideal setting for a night of fine dining. The food we finally received was a culinary marvel, and our waitress was attentive and tried her best to make up for the shortfall.

Although the restaurant and food itself were amazing, as the minutes turned into an hour, and then another, the courses failed to arrive, and our growing hunger pangs and the empty plates in front of us became increasingly noticeable. Our waitress approached our table and apologised profusely for the delay, explaining that the kitchen was facing challenges due to a surge in diners. Although we understood that such situations can occur, the lack of communication and updates during the wait left us feeling somewhat neglected.

Although this may have been an occasional misfortune based on staff shortages, or any other reason, the pacing of the meal meant we had to engage in conversation for close to an 1.5 hours without any food, feeling rushed to eat our meal when all the courses finally arrived.

Despite the prolonged wait, Atlantic managed to salvage the evening with its delicious food and service recovery. The chef even sent out a complimentary dessert to apologise for the delay, which was a sweet gesture that helped soothe some of the frustration.

Dinner out after the footy in Melbourne with 6 of us. Fine dining is not something us blokes generally do. Everyone was very impressed with how good the meals were but the price was probably a match for the quality of the food but much more than we would normally pay. Those that got the lamb were very happy. I had the octopus and enjoyed that. Snickers dessert was a winner. Somewhere I will probably take the wife when next in Melbourne.

Waited 1hr 45 mins for food,
Warm beer, no service. Left with a huge bill and bad vibes. Won’t be back!
Tried to take the Mrs out for a nice birthday dinner. Shocker of an experience! The only time we got any service was when we got up to try pay for the bill at the counter and the waitress screamed at us thinking we were trying to do a runner…🤦🏻‍♂️
No compensation either for the huge wait for food, instead got hit with extra surcharges for the meal.